What is Hops?
What is Hops?
Hops is a multiplayer AI workspace for teams and agents. Your team and your AI agents share the same memory, context, and workspace.Instead of everyone using a separate private chatbot and re-explaining the same context, Hops gives the whole team one shared context for getting work done together.
How is Hops different from ChatGPT or Copilot?
How is Hops different from ChatGPT or Copilot?
Most AI tools are single-player: one person, one private chat, one isolated context window. Every session starts from zero.Hops is multiplayer. Your agents know what the team knows. They read from threads, docs, and connected tools your whole team has built up. An agent can hand off work to another agent or a teammate with full context attached. No one re-explains the brief.
What is an agent?
What is an agent?
An agent is an AI teammate that works in your team’s Spaces. Every workspace comes with a default agent called Hops, and you can create custom agents for any role: marketing, sales, finance, support, or anything else.See What is an agent?.
What is a Space?
What is a Space?
A Space is the shared workspace where your team and agents work together. It contains threads, docs, the Space Context document, and artifacts. Everything relevant to a project or workflow.Everything that happens in a Space builds shared context your agents draw from. See What is a Space?.
What tools can Hops connect to?
What tools can Hops connect to?
Agents can read from 2,000+ tools, powered by the Pipedream integration catalog. Featured integrations include Amplitude, Gmail, Google Calendar, Google Drive & Docs, HubSpot, Jira, Linear, Miro, Notion, Sentry, and Stripe.You connect tools from Settings, then Connections. See Featured integrations for details.
Is my data secure?
Is my data secure?
Hops reads from connected tools with the same permissions as the account you authorize. It doesn’t get elevated access. Your data is not used to train AI models.You can review and revoke any connection at any time from Settings, then Connections.
Can agents send emails or update records automatically?
Can agents send emails or update records automatically?
By default, any action that affects something outside Hops (sending an email, updating a CRM record, modifying a document) requires your approval before it happens.You can configure this per agent and per action type when you set up the agent.
How does Hops handle sensitive information?
How does Hops handle sensitive information?
Hops accesses only what you explicitly connect and authorize. Invite-only Spaces keep sensitive work from the broader workspace. You can scope each connection to limit what an agent can read.For particularly sensitive workflows (HR, Legal, Finance), we recommend scoping tool access tightly.
Can I build my own agent?
Can I build my own agent?
Yes. Custom agents let you define the instructions and connections. Build one for any workflow your team needs.See Custom agents to get started.
What's the difference between an agent's connections and personal connections?
What's the difference between an agent's connections and personal connections?
Agent connections are the tools connected to a specific agent. For a custom agent, they’re added by whoever manages that agent and can be used by anyone with access to it. For the default Hops agent, they’re added by an account admin and usable by anyone through Hops.Personal connections are yours only: your calendar, personal email, private drive. Your personal assistant and the default Hops agent can read them when you’re the one talking to it. Custom agents and your teammates cannot.